“The text explores the changes in new digital technology as well as the challenges faced by modern marketing management through the lens of the current covid pandemic which is interesting and
timely..”
-Isaac Cheah, Curtin University, Australia
“This book can be a useful compass for the future as the changes forced by COVID-19 will have
permanent characteristics and significant impact on global markets and businesses.”
-Nikolaos Apostolopoulos, Neapolis University Pafos, Cyprus
“Ratten and Thaichon’s timely text explores multiple, international, perspectives on the relationship
between technology and marketing within the context of the Corona pandemic. As such it will serve as a
valuable reference point for those seeking to understand the technology-business dynamic, and those
keen to benefit from it.”
-Andreas Walmsley, Coventry University, United Kingdom
“A timely, novel view, a relevance book for our times. A must read to understand how companies and
individuals try to adapt and overcome obstacles, succeed or fail under what is considered by many the
worst health crisis and economic downfall in modern history.”
-Oscar Javier Montiel Mendez, Universidad Autónoma de Ciudad Juárez, Mexico
This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new
normal. In doing so, the book contributes to theories associated with the marketing management, by
assessing opportunities and challenges associated with the implementation of technology and
marketing management during and post Covid-19. The book will be useful for anyone aiming to gain a
better understanding of the current and future technologies that may play a role or have a robust
impact on marketing management during Covid-19.
Vanessa Ratten is Associate Professor at the La Trobe University, Australia. She is the Programme
Coordinator of the Entrepreneurship and Innovation degrees at La Trobe Business School.
Park Thaichon is the Cluster Leader of the Relationship Marketing for Impact Research Cluster and the
Program Director of the Master of Marketing at Griffith University. Park main research interests include
relationship marketing, big data, privacy, dark marketing, and consumer behaviour.
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